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One in three businesses will offshore in a year

Over 30 per cent of companies are planning to offshore their IT infrastructure within the next 12 months and the same number are looking into the idea, according to research released this week.

Business Process Outsourcing (BPO) The Hottest Trend in Financial Services

With at least seven outsourcing mega deals worth more than an estimated $20 billion, IT outsourcing and business process outsourcing (BPO) are the fastest-growing service lines in the financial services sector, according to research firm Gartner.

Business Process Outsourcing: Fad or MegaTrend?

We strongly believe business process outsourcing (BPO) and offshoring represent the next fundamental stage in business automation: further streamlining business processes and systems using external vendors.

Business Process Outsourcing (BPO) Basics

Before going any further, let's define the term. BPO is the act of transferring some of an organization's repeated non-core and core business processes to an outside provider to achieve cost reductions while actually improving service quality.

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